![]() Representative: Vlad Butko was the face of the company for us from start to finish and we were very pleased with his service! Here are some of the highlights:- Received a professional and detailed quote on day one of meeting Vlad. We used Ecoline Windows to replace all of the original 18 windows in our 1982-built home. Extra points for efficiency! Great service and great attitude □ They cleaned up all the dust and debris and when the job was done, removed all the big garbage in under 30 minutes. My contract didn’t include framing on the inside which probably saved some time, but still, the installation went much faster than I ever expected! The entire time they were professional, cheerful and friendly. The installed windows are clean and clear, I don’t need to worry about washing them anytime soon. On the next day the did the doors and one last window, as well as the finishing work on the outside. They installed 16(!) windows in about 8 hours on the first day. Max and Matt did a great job with the installation. I ended up changing all the windows in our house, as well as two doors. I changed the plan a few times and he made sure I got the best deal with every adjustment I wanted to make. Alexander was very patient and helpful with the quote he gave me, answering all my questions and explaining everything. I checked Ecoline Windows initially because of the Greener Home project and the option of getting a rebate. Not a deal breaker for us, but something to be aware of when selecting glass coatings.Our windows function well and appear to be well made. It is not unique to Ecoline and only happens during certain lighting conditions. From looking on-line, this is a common issue with triple pane windows and low e coatings (light reflects off coating). The only surprise we had is these windows can have a grey hue to them when the bright sun hits them on an angle. The triple panes made a noticeable difference and these windows are eligible for the Greener Homes Grant ($250 / window). We did have some minor issues that needed to be corrected and these were dealt with quickly and efficiently by Raffaele in customer service.We initially ordered 9 windows from Ecoline and liked them enough to order 3 more. Vlad C took care of us during the sales process and he was excellent, patiently answering all of our questions.Our installation(s) went relatively well. Their website is very informative and one of the best out there. ![]() We are happy with our purchase and believe we received good value for our money.From start to finish, Ecoline looked after us.
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